Your Trusted Travel Partner

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Privacy Policy

Effective Date: January 1, 2024

TrustFirst Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This may include your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 555-0147.

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Terms of Service

Effective Date: January 1, 2024

Welcome to TrustFirst Travel. These Terms of Service ("Terms") govern your use of our website and services.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

Services

TrustFirst Travel provides luxury travel planning and concierge services. We reserve the right to modify or discontinue our services at any time.

Booking and Payment

All bookings are subject to availability and confirmation. Payment terms will be specified at the time of booking. Cancellation policies vary by service and will be clearly communicated.

Liability

While we strive to provide exceptional service, we are not liable for circumstances beyond our control, including but not limited to weather, natural disasters, or third-party service provider issues.

Intellectual Property

All content on our website is the property of TrustFirst Travel and is protected by copyright and other intellectual property laws.

Governing Law

These Terms are governed by the laws of New York State, without regard to conflict of law principles.

Contact Information

For questions about these Terms, contact us at [email protected] or +1 (212) 555-0147.

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GDPR Compliance

Last Updated: January 1, 2024

TrustFirst Travel is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Contract performance for travel services
• Legitimate interests for service improvement
• Legal obligations for record keeping

Your Rights Under GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Transfers

When we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information.

Contact Our Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

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Cookie Policy

Last Updated: January 1, 2024

This Cookie Policy explains how TrustFirst Travel uses cookies and similar technologies on our website.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

We use these cookies to understand how visitors interact with our website and improve our services.

Marketing Cookies

These cookies help us deliver relevant advertisements and measure their effectiveness.

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set cookies on our website. These are governed by the respective third parties' privacy policies.

Updates to This Policy

We may update this Cookie Policy from time to time. Please review it periodically for changes.

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DMCA Policy

Effective Date: January 1, 2024

TrustFirst Travel respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Claims

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated Agent

DMCA notices should be sent to:

TrustFirst Travel
DMCA Agent
425 Park Avenue, Suite 2100
New York, NY 10022
Email: [email protected]

Counter-Notification

If you believe your content was wrongly removed due to a DMCA claim, you may submit a counter-notification with the required information as specified by the DMCA.

Repeat Infringers

We reserve the right to terminate accounts of users who are repeat infringers of intellectual property rights.